Randy Ripkey Reflects on 30 Years of Answering Services

Since entering the telephone answering service industry in 1995, Randy Ripkey has watched technology, customer expectations, and business operations change, while the fundamentals of good service remain familiar. JACKSONVILLE, Fla., Sep 11, 2026, ZEX PR WIRE — When Randall John Ripkey entered the telephone answering service industry in 1995, the technology behind the business looked very different […]

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